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Universal Banking Specialist

2 months ago


Wooster, Ohio, United States Farmers National Full time

The role of a Universal Banking Specialist is pivotal in providing outstanding customer service, overseeing transactions, and offering financial guidance to clients. This position requires flexibility to travel between various locations during the workday.

  • Exhibit comprehensive knowledge of a wide range of banking products and services.
  • Engage in sales initiatives and campaigns to consistently achieve designated targets.
  • Oversee and mentor tellers in daily sales and service activities.
  • Assist clients with account openings, loan applications, and other financial inquiries.
  • Manage vault cash effectively while adhering to dual control policies.
  • Address customer concerns and complaints with empathy and professionalism.
  • Conduct proactive outreach to current and prospective clients.
  • Lead the branch team, uphold confidentiality, and implement policy updates.

Qualifications:

  • High School diploma is required; a College degree is preferred.
  • A minimum of two years of experience in retail banking is necessary.
  • Prior supervisory and sales experience is highly valued.

Additional Skills:

  • Strong leadership, decision-making, and organizational skills.
  • Exceptional communication abilities and a talent for motivating a team.
  • Sound judgment in resolving client and employee matters.

Farmers National Banc Corp. is committed to equal employment opportunities.