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Universal Banking Specialist
2 months ago
The role of a Universal Banking Specialist is pivotal in providing outstanding customer service, overseeing transactions, and offering financial guidance to clients. This position requires flexibility to travel between various locations during the workday.
- Exhibit comprehensive knowledge of a wide range of banking products and services.
- Engage in sales initiatives and campaigns to consistently achieve designated targets.
- Oversee and mentor tellers in daily sales and service activities.
- Assist clients with account openings, loan applications, and other financial inquiries.
- Manage vault cash effectively while adhering to dual control policies.
- Address customer concerns and complaints with empathy and professionalism.
- Conduct proactive outreach to current and prospective clients.
- Lead the branch team, uphold confidentiality, and implement policy updates.
Qualifications:
- High School diploma is required; a College degree is preferred.
- A minimum of two years of experience in retail banking is necessary.
- Prior supervisory and sales experience is highly valued.
Additional Skills:
- Strong leadership, decision-making, and organizational skills.
- Exceptional communication abilities and a talent for motivating a team.
- Sound judgment in resolving client and employee matters.
Farmers National Banc Corp. is committed to equal employment opportunities.