Gift Shop Team Member

6 days ago


Waterbury Village Historic District, United States Unilever Full time

About the Role

The Gift Shop Team Member is a key member of the Unilever team, responsible for delivering exceptional customer experiences and driving sales in the Gift Shop. As a Sales Associate, you will be the face of the brand, providing outstanding customer service and ensuring a seamless shopping experience for our guests.

Key Responsibilities

  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, restocking shelves and ensuring a visually appealing display of products.
  • Assist with visual merchandising, including creating eye-catching displays and arranging product layouts.
  • Participate in sales promotions and events, driving sales and increasing customer engagement.
  • Collaborate with the team to achieve sales targets and meet customer needs.
  • Perform opening and closing procedures, including counting tills and securing the store.
  • Adhere to company policies and procedures, including health and safety protocols and cash handling procedures.

Requirements

  • Must be 16 years of age or older.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Physical ability to stand for long periods, lift up to 50lbs, and move quickly around the store.
  • Availability to work evenings, holidays, and weekends, with a flexible schedule.

About Unilever

Unilever is a global leader in the consumer goods industry, committed to delivering sustainable growth and improving lives through our products and services. We are a diverse and inclusive organization, dedicated to creating a workplace where everyone can thrive.


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