IT Field Services Technician

1 week ago


Columbus, Ohio, United States TEKsystems Full time
Job Title: IT Field Services Technician

We are seeking an experienced IT Field Services Technician to join our team at TEKsystems. As an IT Field Services Technician, you will be responsible for preparing and imaging laptops, desktops, and other IT devices according to organizational standards.

Key Responsibilities:
  • Device Imaging: Prepare and image laptops, desktops, and other IT devices according to organizational standards.
  • Deployment: Deploy IT devices across various departments within the new hospital tower.
  • Testing and Troubleshooting: Conduct thorough testing of deployed devices to ensure functionality and troubleshoot any issues that arise.
  • Documentation: Maintain accurate records of device configurations, deployments, and any issues encountered.
  • Collaboration: Work closely with other IT team members, healthcare staff, and project managers to ensure seamless integration of IT infrastructure.
  • Support: Provide on-site support during the go-live phase to address any immediate technical issues.
Requirements:
  • Interpersonal Skills and Personality: Active listeners, proactive, understanding/relatable, conversational, enthusiastic, always in control, clear communicator, thick skin, self-motivated and creative.
  • Experience Level: Intermediate Level.
Benefits:
  • Medical, dental & vision.
  • Critical Illness, Accident, and Hospital.
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available.
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents).
  • Short and long-term disability.
  • Health Spending Account (HSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Time Off/Leave (PTO, Vacation or Sick Leave).


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