Food and Beverage Ambassador

3 weeks ago


Brockton, Massachusetts, United States Big Boy Full time

About the Role:

We are seeking a skilled and enthusiastic Food and Beverage Ambassador to join our team at Big Boy. As a Server, you will play a vital role in creating memorable guest experiences by providing exceptional service and making informed food and beverage recommendations.

Key Responsibilities:

  • Guest Interaction: Engage with guests in a friendly and attentive manner, taking the time to understand their needs and preferences.
  • Menu Knowledge: Develop a thorough understanding of our menu offerings and be able to make informed recommendations to guests.
  • Service Standards: Ensure that all guests receive exceptional service, including prompt and efficient service, accurate orders, and a clean and welcoming dining environment.
  • Teamwork: Collaborate with colleagues to ensure seamless service and a positive guest experience.
  • Problem-Solving: Anticipate and resolve guest complaints in a professional and courteous manner.

Benefits of the Role:

  • Competitive Pay: Enjoy a competitive hourly wage and opportunities for growth and advancement.
  • Flexible Schedules: Work a variety of shifts, including evenings, weekends, and holidays.
  • Opportunities for Advancement: Develop your skills and knowledge to take on new challenges and responsibilities within the company.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with guests and colleagues in a fast-paced environment.
  • Strong Problem-Solving Skills: Ability to think critically and resolve guest complaints in a professional manner.
  • Teamwork and Adaptability: Ability to work collaboratively with colleagues and adapt to changing circumstances.

About Big Boy:

Big Boy is a leading provider of food and beverage services, committed to delivering exceptional guest experiences and building strong relationships with our customers and communities.



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