Customer Service Team Member

6 days ago


Eugene, Oregon, United States U-Haul Full time
Overview

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in Eugene, Oregon. As a key member of our U-Haul team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and helping them navigate the rental process.

About Us

At U-Haul, we strive to create a culture of health and wellness. We offer a range of benefits, including career stability, opportunities for advancement, and a comprehensive compensation package. Our ideal candidate is someone who is passionate about delivering excellent customer service, working effectively in a fast-paced environment, and contributing to a positive team dynamic.

Estimated Salary: $42,000 per yearJob Description
  • Assist customers with U-Haul products and services
  • Manage rentals and inventory using smartphone-based technology
  • Maintain equipment on the lot, including checking fluid levels
  • Provide educational support to customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental

Work Environment

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Required Skills and Qualifications
  • Valid driver's license and good driving record
  • High school diploma or equivalent
Benefits
  • Career stability and opportunities for advancement
  • Comprehensive compensation package
  • Gym reimbursement program
  • Health insurance and prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) savings plan
  • Employee stock ownership plan (ESOP)


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