Lead Clerk

4 hours ago

Sparks, Nevada, United States WinCo Foods Full time
Job Summary:

We are seeking a highly motivated and customer-focused Lead Clerk to join our team at WinCo Foods. As a Lead Clerk, you will be instrumental in providing exceptional customer service, leading by example, and assisting the department manager in general department operations.

Key Responsibilities:

* Assist management with the operations of the store by performing clerk duties in the designated department (grocery or freight)* Lead by example and assist the department manager in general department operations as directed* Answer customer questions and complaints in a professional manner and assure all customers receive fast, friendly service* Perform the duties of a grocery clerk, cashier and/or freight stocker in addition to assisting assigned employees in the performance of their tasks as appropriate* Consistently provide friendly, courteous service to internal and external customers* Perform other related work

Requirements:

* High School Diploma or equivalent* Experience: Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others* Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers* Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity* Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking)* Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc* Perform basic math (add, subtract, multiply and divide) and compute weights and measures* Perform primary duties efficiently and accurately with honesty and integrity

What We Offer:

* Competitive salary and benefits package* Opportunities for career growth and development* A dynamic and supportive work environment* The chance to be part of a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners

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