Service Specialist
1 month ago
The Save Mart Companies operate 194 stores in neighborhoods throughout California and Western Nevada. As a leading regional, full-service grocery chain, we take pride in providing customers with the freshest quality products at a great value.
Our dedication to customers and community is reflected in the connections we've made in the neighborhoods we've served for over 70 years. Our philanthropic non-profit organization, The CARES Foundation, provides vital resources for children and families and has donated over $5 million to local communities.
We offer a competitive benefits package, including health, dental, vision, life, and 401K, as well as lifelong learning opportunities and an employee association with discounted and free tuition options.
Job Summary
We are seeking a Service Specialist to join our team. As a Service Specialist, you will play a key role in the efficient operations of the front-end, providing friendly, fast, and effective customer service. Your goal will be to create a welcoming and helpful store atmosphere, establishing loyal repeat customers.
Key Responsibilities
• Provide a remarkable shopping experience for our customers by greeting and engaging with each customer, offering assistance, and going the extra mile to ensure they are taken care of.
• Perform store sweeps, ensuring floors are free of spills or debris, to provide a safe environment for customers and co-workers.
• Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
• Collect all shopping carts from the parking lot, maintaining a cart-free lot throughout the duration of your shift.
• Perform price checks and assist with go backs, returning items to the correct location, with perishables being the first priority.
• Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect the quality and condition of items.
• Perform other duties as assigned.
Requirements
• No experience required
• Must be at least 16 years old
• Ability to lift 40 pounds
• Continuous walking, standing, reaching, and bending
• Environment includes indoor and outdoor with exposure to widely varying temperatures
• Ability to read, write, and speak English proficiently
• Ability to provide excellent customer service
• Strong team player with a willingness and desire to learn, work hard, and have fun with it
• Availability to work a variety of shifts, including evenings, weekends, and holidays.
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