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Head of Chronic Care Operations
2 months ago
Position Type:
Full-time, salaried, exempt
Compensation:
Up to $135,000 per year
Job Location:
Remote (US)
Key Responsibilities:
Leadership Role:
Direct and oversee the Chronic Care Management (CCM) team, ensuring the delivery of exceptional care and operational effectiveness.
Strategic Development:
Formulate and execute strategies to improve CCM services across various facilities.
Team Empowerment:
Guide and nurture Clinical Care Specialists (CCS) and other team members.
Work-Life Integration:
Competitive salary with flexible working hours.
Patient-Focused Care:
Make a significant impact on patient health outcomes through effective chronic care management.
Remote Work Flexibility:
Enjoy the convenience of working from home.
Customizable Scheduling:
Create a schedule that accommodates your lifestyle, without fixed daily shifts.
No Overnight Responsibilities:
Experience peace of mind with no overnight calls or duties.
Building Relationships:
Foster meaningful connections with patients and colleagues.
Culture of Recognition:
Your contributions are acknowledged and appreciated.
Licensure Support:
We reimburse your medical licensure expenses.
Benefits: 401k match, Medical/Dental/Vision, Disability, Employer-paid Life Insurance.
Referral Incentives:
Increase your earnings by helping us grow our team.
Career Growth:
Opportunities for advancement into leadership roles.
Ongoing Education:
Access to continuous learning and professional development, including coding and risk adjustment.
Essential Functions:
Team Oversight:
Supervise the Chronic Care Management (CCM) team, including Clinical Care Specialists (CCS), ensuring effective communication and coordination at all levels.
Operational Oversight:
Manage daily operations of the CCM team, ensuring timely and efficient patient care delivery.
Care Plan Management:
Oversee the development and maintenance of personalized Care Plans for patients with chronic conditions, ensuring they are current and accurately monitored.
Performance Monitoring:
Track key performance indicators (KPIs) such as patient engagement, care plan compliance, and health outcomes to ensure the CCM team meets its objectives.
Quality Enhancement Initiatives:
Lead initiatives aimed at improving processes and quality control to boost the effectiveness of CCM services and patient care outcomes.
Compliance Assurance:
Ensure all CCM activities adhere to relevant regulatory standards, including CMS guidelines for Chronic Care Management and Transitional Care Management.
Training and Support:
Provide continuous training and resources to the CCM team, ensuring they have the latest knowledge and tools for delivering high-quality care.
Effective Communication:
Facilitate clear communication between patients, their families, and the healthcare team, ensuring all parties are informed and engaged in the care process.
Technology Integration:
Utilize electronic health records (EHR) and other healthcare technologies to improve care coordination, patient tracking, and documentation.
Strategic Collaboration:
Work with senior leadership to create and implement strategies that align CCM services with organizational goals and objectives.
Company Overview:
At the forefront of healthcare innovation, Theoria Medical combines medical excellence with technological advancements, primarily focusing on the post-acute and primary care sectors.
As we expand nationally, we seek dedicated nurse practitioners and physicians ready to lead change and provide exceptional care.
Explore a fulfilling career that offers professional development, flexibility, and the opportunity to influence the future of healthcare.
Shift Structure:
Monday-Friday, 8-hour shifts (Typically 9am-5pm but may vary)
Requirements:
Must possess an RN, NP, PA, or MD license
Excellent communication and time management skills required
Minimum 5 years of experience in nursing or a related clinical role, with at least 2 years in a leadership or management position.
Strong understanding of Chronic Care Management (CCM), including regulatory requirements and best practices.Experience in managing remote teams and telephonic case management.
Proficiency in healthcare technology, including EHR systems and care coordination tools.
Excellent communication, critical thinking, and problem-solving skills.
Demonstrated ability to lead and motivate a team, fostering a positive and productive work environment.
Autonomous, independent worker with a strong understanding of healthcare staffing and needs.
Physical Requirements:
Must be punctual and adhere to the company's Time and Attendance policy.
Must be able to remain seated for the majority of their shift.
Compensation and Benefits:
Base Salary:
Up to $135,000 per year
Retirement: 401k with employer match
Health Coverage:
Comprehensive Medical, Dental, Vision, and Life Insurance
PTO:
Generous Paid Time Off
Additional Perks:
Remote work flexibility, technology stipend, and more
Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Employer retains the right to change or assign other duties to this position.
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