Customer Experience Specialist

4 weeks ago


Mahopac, New York, United States DISH Full time
Deliver Exceptional Customer Experiences

DISH, a leading connectivity solutions provider, is seeking a Field Technician to join our team. As a key representative of the company, you will interact with customers in their homes daily, providing expert installation and consultation services for our innovative smart home solutions.

Salary: $24.75/Hour

About Us

DISH has been reimagining the future of connectivity for over 40 years, offering a range of services including satellite television, live-streaming, and on-demand programming. Our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile.

Key Responsibilities
  • Represent DISH in customers' homes, delivering exceptional customer experiences through expert installation and consultation services
  • Built relationships with customers to understand their needs and preferences
  • Work independently, using initiative and judgment to resolve customer issues and improve overall satisfaction
  • Travel may be required, covering various locations and climates
Requirements
  • Aptitude to build rapport quickly, ensuring a great experience for our clients
  • Ability to stand on high ladders, lift heavy objects, and work in small spaces
  • Valid driver's license with a driving record that meets DISH's safety standards
  • Performance-based promotions with opportunities for career growth and development
Benefits

We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as paid training, time off, and holidays. You'll also enjoy free DISH TV programming, discounted phone plans, and opportunities for tuition reimbursement and professional development.



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