Patient Benefits Advocate

6 days ago


Lynn, Massachusetts, United States Lynn Community Health Center Full time
About the Role

As a Patient Benefits Advocate, you will play a critical role in helping patients navigate the complex healthcare system. Your responsibilities will include answering questions about health insurance plans, determining patient eligibility for subsidies, and advocating on behalf of patients to resolve billing issues.

Responsibilities
  1. Answer questions about QHP and QDP
  2. Determine patient eligibility for subsidized health assistance programs
  3. Investigate and respond to billing questions/issues
  4. Work with various stakeholders to facilitate access to care
Requirements
  • High school diploma or equivalent
  • Experience working with insurance enrollment systems
  • Familiarity with minority health access and social issues

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