Branch Support Associate

4 days ago


Jackson, Michigan, United States American 1 Credit Union Full time
About the Role:

We are looking for a highly motivated Branch Support Associate to join our team at American 1 Credit Union. As a key member of our branch support team, you will be responsible for providing exceptional customer service, processing financial transactions, and supporting the day-to-day activities of our branches.

The ideal candidate will have a strong understanding of financial products and services, excellent communication skills, and the ability to work effectively in a fast-paced environment.

This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.

Key Responsibilities:
  • Process and verify financial transactions, including deposits, withdrawals, and transfers
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner
  • Work collaboratively with branch staff to ensure seamless operation of daily activities

Salary: $23.63 per hour

Requirements:
  • Bachelor's degree or 2+ years of related experience in a financial services role
  • Certified IRA Specialist (CIS) certification preferred
  • Excellent verbal and written communication skills
  • Working knowledge of PC applications such as Microsoft Office
  • Ability to work independently or as a collaborative member of a team


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