Shift Team Lead

6 hours ago


Columbia, South Carolina, United States Dunkin' & Baskin Robbins Full time

About Us

Dunkin' & Baskin Robbins is a leading quick-service restaurant and ice cream chain, serving millions of customers daily. Our company values hardworking and enthusiastic employees and prioritizes their success.

Job Summary

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational standards and deliver a great guest experience. They will set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Key Responsibilities

  • Provide excellent guest satisfaction, service speed, and product quality
  • Previous experience working in a cafe or quick service restaurant is preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
  • Works well in a team environment

What We Offer

We are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and make it a priority to ensure their success.


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