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Hospitality Ambassador
2 months ago
About the Role:
Sunrise Senior Living is seeking a skilled and friendly Hospitality Ambassador to join our team. As a key member of our community, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our residents, families, and visitors.
Responsibilities:
- Monitor the Bistro area to ensure refreshments, music, and cleanliness meet our high standards.
- Perform general administrative duties, including managing internal and external calls, taking and communicating messages.
- Welcome and support the hospitality of our Sunrise community, providing an overview of community information to inquiries in support of our marketing and sales efforts.
Requirements:
- A high school diploma or equivalent is required.
- Proven experience in a customer service role, demonstrating excellent customer service, organizational, and communication skills.
- Good judgment, problem-solving, and decision-making skills, as well as the ability to maintain organized records.
- Proficiency in computer skills, including Microsoft Outlook, Word, and Excel, with the ability to learn new applications.
About Sunrise Senior Living:
Sunrise Senior Living has championed quality of life in senior care for over 30 years. We believe our team members are our greatest resource and are committed to providing quality care for seniors and their families. We offer a supportive and inclusive work environment, opportunities for growth and development, and a competitive compensation package.