Financial Aid Advisor
23 hours ago
The University of Wisconsin–La Crosse is seeking a highly skilled and detail-oriented Financial Aid Counselor to join our team. As a key member of our financial aid department, you will be responsible for providing exceptional customer service to students and families, ensuring compliance with federal, state, and institutional regulations, and contributing to the development and implementation of financial aid policies and procedures.
Key Responsibilities- Provide expert guidance and support to students and families on financial aid matters, including federal, state, and institutional aid programs.
- Review and process financial aid applications, ensuring accuracy and compliance with regulatory requirements.
- Communicate with students, families, and other stakeholders regarding financial aid eligibility, awards, and disbursements.
- Collaborate with colleagues to develop and implement financial aid policies, procedures, and training programs.
- Stay up-to-date on changes to federal, state, and institutional financial aid regulations, and ensure compliance with all relevant laws and guidelines.
- Participate in professional development opportunities to enhance knowledge and skills in financial aid administration.
- Bachelor's degree from an accredited institution of higher learning.
- Excellent customer service, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.
- Ability to manage confidential and sensitive information appropriately.
- Experience with financial aid software and systems, preferably in a higher education setting.
- Work experience in financial aid administration, preferably in a higher education setting.
- Knowledge of federal, state, and institutional financial aid regulations and guidelines.
- Experience with student information systems, such as PeopleSoft.
This is a full-time, benefits-eligible position. The successful candidate will be required to work in a fast-paced, dynamic environment, with a focus on providing exceptional customer service and ensuring compliance with regulatory requirements.
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Financial Aid Compliance Manager
4 weeks ago
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