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Produce Merchandising Coordinator

1 month ago

Palo Alto, California, United States Whole Foods Market Full time

Job Overview


The Produce Merchandising Coordinator is responsible for creating a visually appealing and well-organized produce department. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.



Key Responsibilities:

  • Purchase and replenish produce through proper buying procedures, ensuring high-quality products are consistently available to customers.
  • Monitor and act upon open PO reports for both purchases and credits in an accurate and timely manner.
  • Control spoilage and shrink, achieving turn goals and participating in inventory management processes.
  • Complete spoilage, sampling, temperature, and sweep worksheets as required, maintaining accurate records and reporting any discrepancies.
  • Maximize sales potential through effective merchandising strategies, ensuring products are properly displayed and easily accessible to customers.
  • Ensure orders for product are timely and accurate, monitoring inventory levels and making adjustments as needed to maintain optimal stock levels.
  • Oversee customer special order procedure, providing exceptional customer service and ensuring timely delivery of requested products.
  • Analyze and control product transfers, waste, and spoilage, identifying opportunities for improvement and implementing changes as necessary.
  • Support leadership in conducting inventories, providing guidance and assistance as needed to ensure accurate counts and minimal disruptions to operations.
  • Maintain financial profitability by meeting and exceeding purchasing and sales targets, consistently striving for excellence in all aspects of the role.
  • Arrive to work station on time, appropriately groomed, dressed, and ready to work, working all scheduled shifts and attending required trainings and meetings.
  • Provide excellent customer service, addressing needs of customers in a timely and effective manner and modeling suggestive selling techniques; answer phones and pages promptly and courteously.
  • Maximize sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising product, maintaining a clean and organized workspace at all times.
  • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices, ensuring a safe and healthy work environment for all employees.
  • Maintain a clean and sanitary working and shopping environment, adhering to WFM cleanliness and safety standards.
  • Perform opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing.
  • Immediately report safety hazards and violations, taking prompt action to address and resolve issues.
  • Perform other duties as assigned by store, regional, or national leadership, demonstrating flexibility and adaptability in a rapidly changing environment.


Requirements and Qualifications:

  • Extensive produce product knowledge, including production, distribution, seasonal availability, advances, and trends.
  • Familiarity and/or willingness to learn about products, nutritional information, and other areas of study.
  • Working knowledge and application of all produce-related merchandising expectations.
  • Demonstrates a desire to grow with the Produce team.
  • Ability to educate team on product knowledge and convey enthusiasm.
  • Strong basic math skills.
  • Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with WFM quality goals.
  • 12+ months retail experience.


Benefits:

  • $18.50 - $30.20 hourly wage range, commensurate with experience.
  • Eligibility for benefits such as health insurance, retirement plan benefits, paid time off, and access to other benefit programs.


Others:

Whole Foods Market is an equal opportunity employer, committed to diversity and inclusion in the workplace. The company hires and promotes individuals based solely on qualifications for the position and business needs. The estimated salary for this role is $23.35 per hour, based on market conditions and location.