Customer Experience Representative

2 days ago


Lake George, New York, United States Lindt & Sprüngli Full time

Job Overview

Lindt & Sprüngli is seeking a highly motivated Customer Experience Representative to join our team. As a Chocolate Connoisseur, you will be responsible for delivering exceptional customer service and creating a positive in-store experience.

About the Role

The ideal candidate will have prior retail experience, preferably in a specialty environment. You will be expected to consistently meet or exceed individual sales goals, demonstrate product knowledge, and maintain store standards.

Key Responsibilities

  • Sales: Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge, and Lindt-specific selling skills.
  • Operational Controls: Take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.

Requirements

  • Prior retail experience, preferably in a specialty retail environment.
  • Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds.
  • Ability to climb, balance, stoop, kneel, crouch, and reach with arms.

Compensation and Benefits

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience. Benefits include medical, dental, and vision insurance, as well as a 401(k) retirement plan.



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