Retail Customer Service Associate
6 days ago
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities
• Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
• Operate a cash register, process transactions, and maintain a clean and organized sales floor.
• Maintain a positive and friendly attitude, greeting members and thanking them for their business.
• Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and service goals.
• Collaborate with colleagues to achieve sales and service objectives, sharing knowledge and best practices to drive results.
What We Offer
• Competitive hourly wage range of $16.00 to $23.00, with additional compensation in the form of premiums for specific circumstances.
• Opportunities for career growth and advancement within the company.
• Comprehensive benefits package, including health, vision, and dental coverage, 401(k), and paid time off.
• Access to training and development programs, including Live Better U, to help you achieve your career goals.
Requirements
• High school diploma or equivalent required; prior retail or customer service experience preferred.
• Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
• Strong communication and interpersonal skills, with the ability to work effectively with colleagues and members.
• Basic math skills and accuracy with handling cash and operating a cash register.
Why Join Us?
At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer competitive pay, comprehensive benefits, and opportunities for career growth and advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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