Customer Support Associate

2 weeks ago


Greensboro, Georgia, United States Bug House Pest Control Full time

Position Overview:

Are you eager to become part of a team of committed and approachable professionals?

At Bug House Pest Control, your role will be essential in ensuring our clients feel that we have fulfilled our commitments. This involves enhancing our reputation for exceptional service as a leader in the pest control industry.

We are seeking your exceptional service mindset at Bug House. As a member of our team, you will play a vital role in ensuring our customers feel secure and satisfied. This position offers more than just a job; it provides a career path with opportunities for advancement and benefits that extend beyond the basics. You will be equipped with all the necessary tools to thrive in your role. Additionally, the pest control industry is resilient, as pests continue to be a concern for homeowners.

No prior pest control experience is required, and a passion for insects is not necessary. What is essential is a desire to help people feel safe in their homes, and we will provide the training needed to succeed.

Key Responsibilities:

You will be responsible for:

  • Managing general office tasks, including:
  • Handling electronic correspondence
  • Scanning and filing documents
  • Scheduling appointments
  • Processing paperwork
  • Posting payments
  • Generating contracts and agreements for customer accounts

Employee Benefits:

  • Competitive salary
  • Comprehensive benefits package, including medical, dental, vision, maternity, and life insurance
  • 401(k) plan with company matching, employee stock purchase plan
  • Paid time off, including vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, and dependent scholarship opportunities
  • Industry-leading training program

Why Choose Bug House?

Our vision is to establish ourselves as a leader in the pest control services sector in Georgia through advanced training, innovative technology, and exceptional service.

The pest management industry is expanding and remains resilient during economic downturns.

Bug House is a financially stable and growing subsidiary of Rollins, Inc., headquartered in Atlanta, GA.

Are You Ready to Join Our Team?

Qualifications:

  • Ability to pass a drug screening and background check is required
  • Excellent interpersonal and communication skills
  • Basic computer proficiency in various software and web-based applications
  • Proficient in Microsoft Office
  • Strong attention to detail and follow-through
  • Demonstrated ability to prioritize tasks and manage time effectively

Work Environment:

Candidates must meet physical job requirements and safely perform job duties with or without accommodations:

Must be comfortable sitting at a desk and using a computer, keyboard, telephone, and other office equipment for extended periods.

Must be able to regularly lift and/or move up to 25 pounds.

Bug House Pest Control is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.



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