Front Desk Representative
3 weeks ago
We are seeking a highly skilled Front Desk Representative to join our team at Resort MC Group in Surfside Beach, SC.
The estimated annual salary for this position is $35,000 - $45,000 based on the job requirements and industry standards.
This is a part-time opportunity working 16 hours per week on Saturdays and Sundays.
Responsibilities- Provide exceptional customer service to resort guests, ensuring a positive experience throughout their stay.
- Input information into the system to update reservations and maintain accurate records.
- Greet guests professionally, confirming unit availability and assisting with reservations or changes.
- Process payments, receive packages, and distribute mail in a timely manner.
- Respond to phone calls, transfer as needed, and report any issues to management.
- High School Diploma or equivalent required; Bilingual skills a plus.
- Previous customer service experience, preferably in a hospitality setting.
- Excellent computer skills, including MS Office, Word, and Excel.
- Proficient in English language and interpersonal skills.
- Courteous and professional attitude, ability to handle difficult situations.
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