Front Desk Representative

3 weeks ago


Hilton Head Island, South Carolina, United States Resort Management & Consulting Group, LLC Full time
Job Overview

We are seeking a highly skilled Front Desk Representative to join our team at Resort MC Group in Surfside Beach, SC.

The estimated annual salary for this position is $35,000 - $45,000 based on the job requirements and industry standards.

This is a part-time opportunity working 16 hours per week on Saturdays and Sundays.

Responsibilities
  • Provide exceptional customer service to resort guests, ensuring a positive experience throughout their stay.
  • Input information into the system to update reservations and maintain accurate records.
  • Greet guests professionally, confirming unit availability and assisting with reservations or changes.
  • Process payments, receive packages, and distribute mail in a timely manner.
  • Respond to phone calls, transfer as needed, and report any issues to management.
Requirements
  • High School Diploma or equivalent required; Bilingual skills a plus.
  • Previous customer service experience, preferably in a hospitality setting.
  • Excellent computer skills, including MS Office, Word, and Excel.
  • Proficient in English language and interpersonal skills.
  • Courteous and professional attitude, ability to handle difficult situations.


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