Customer Service Representative

3 weeks ago


Hilton Head, South Carolina, United States Aileron Management LLC Full time
About Aileron Management LLC
A professional and dynamic company, Aileron Management LLC is seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is nothing short of unforgettable.

The Ideal Candidate
We are looking for an individual who is passionate about delivering outstanding customer service, possesses excellent communication skills, and is able to work in a fast-paced environment. If you have experience working in a hotel or hospitality setting, that's a definite plus

Salary and Benefits
We offer a competitive salary range of $25,000 - $30,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision plans, 401(k) retirement plan with company match, paid vacation time, and much more.

Job Responsibilities
As a Customer Service Representative, your primary duties will include:
  • Greeting and interacting with guests in a warm and friendly manner.
  • Managing all aspects of guest stays, including check-in, check-out, and room assignments.
  • Providing exceptional customer service, anticipating and responding promptly to guests' needs.

Requirements
To be considered for this exciting opportunity, you must possess the following qualifications:
  • High school diploma or equivalent required.
  • 1+ year of customer service experience, preferably in a hotel or hospitality setting.
  • Excellent communication and problem-solving skills.
  • Ability to work a flexible schedule, including weekends and holidays.


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