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Night Auditor

2 months ago

West Sacramento, California, United States Home2 Suites West Sacramento Full time
Job Summary:

The Night Auditor is a critical role at Home2 Suites West Sacramento, responsible for ensuring the accuracy and integrity of our financial records. As a Night Auditor, you will be the first point of contact for guests during the overnight shift, providing exceptional customer service and ensuring a seamless experience.

Responsibilities:
  • Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and resolving any issues that may arise.
  • Financial Management: Prepare and balance daily reports, including revenue, expenses, and cash handling. Conduct security walks to ensure the hotel's assets are secure.
  • Guest Services: Respond to guest requests, resolve issues, and provide exceptional customer service to ensure a positive experience.
  • Communication: Maintain radio contact with other associates during the shift, ensuring seamless communication and collaboration.
  • Training and Development: Train new Night Auditors as requested by management, ensuring a smooth transition and knowledge transfer.
Requirements:
  • Education: High School diploma or equivalent required.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Knowledge of accounting principles, proficiency in Windows operating systems, and excellent communication and problem-solving skills.
Benefits:
  • Competitive Pay: $16.25-$24.38 per hour, depending on experience.
  • Benefits Package: Medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and 401(k) retirement plan.