Maintenance Manager BTR- Residential

5 days ago

Fountain Inn, South Carolina, United States BH Full time
Job Summary

We are seeking a highly skilled Maintenance Manager Build to Rent to join our team at BH Management Services. As a key member of our maintenance team, you will be responsible for coordinating the work of employees who repair and maintain buildings/facilities. Your expertise will be essential in preparing work schedules, assigning tasks, and overseeing the work product. You will also be involved in new construction or modification of existing properties, performing a variety of complicated tasks. Additionally, you will be responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. The Service Manager Build to Rent will be responsible for multiple site visits weekly and running between one and four communities simultaneously. You will exhibit a strong commitment to the service needs of the internal and external customer, representing the company in a professional and courteous manner.

Key Responsibilities
  • Coordinates and assists with responding to resident/management requests for the property. Periodically checks the work progress of each maintenance employee, assisting and providing direction as needed.
  • Completes weekly/daily maintenance employee schedules, communicating assignments to maintenance staff while assisting with touring property daily to look for needed maintenance and liability hazards. Repairing hazards or assigning completion of these tasks to the maintenance team.
  • Exhibits strong ability to use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
  • Responsible for the daily upkeep of the grounds and appearance of the property including assistance with interior/exterior rehabilitation and construction projects.
  • Responsible for the upkeep and security of all property-issued tools.
  • Keeps abreast of relevant industry issues, government regulations and restrictions concerning maintenance procedures and incorporates them into planning and decision-making.
  • Participates in the site staffing needs in conjunction with the Community Manager Build to Rent.
  • Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training. Importance regarding safety and skill training for all maintenance employees. May assist with completing written property safety audits.
  • Has a complete understanding and working knowledge of the companys policies and procedures. Oversee and ensure that established preventative maintenance programs are implemented, documented, followed and participation in ongoing training per BH program guidelines.
  • May diagnose problems and makes repairs in areas such as HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies.
  • Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.
  • Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees.
  • Other duties as assigned

Requirements
  • Minimum of two years or more experience with progressive maintenance, safety, and all major types of heating and air conditioning, construction background including, but not limited to: foundations, framing, roofing, plumbing and electrical
  • Working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair
  • Ability to work remotely if necessary
  • A positive, motivating and team- oriented attitude.
  • Strong organization skills; being able to manage warranty requests with multiple vendors.
  • Basic computer skills/knowledge required to perform job functions
  • Ability to work independently with minimal supervision and excellent time management skills; ability to prioritize work functions
  • Strong communication and interpersonal skills, and a positive, team-oriented attitude
  • Ability to work with a diverse group of people and customers
  • Required to provide own (industry specific) hand tools
  • A valid drivers license and/or reliable transportation required
  • Ability to travel to and work onsite up to a minimum of 95% of the time.

Preferred Qualifications
  • HVAC certification
  • E.P.A Certification required (Type II domestic HVAC systems)
  • CPO (Certified Pool Operator) required
  • CAMT preferred or ability to obtain within the first year of employment
  • HVAC, supply purchasing and bidding experience helpful
  • E.P.A 410A certification preferred or ability to obtain within the first year of employment
  • Working knowledge of Microbial Growth preferred

Work Schedule
We are a Monday-Friday, 8am-5pm work schedule. Some overtime may be required and ability to work extended hours including on-call needed to meet business needs. Traveling to and working onsite up to a minimum of 95% of the time.

Equal Employment Opportunity
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.

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