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Office Manager

2 months ago

Midlothian, Texas, United States Jon Essary - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and organized professional to join our team as an Office Manager. As a key member of our team, you will be responsible for providing exceptional customer service, working closely with our agent to establish and meet marketing goals, and maintaining a strong work ethic to drive success.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Insurance Education: Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Marketing Support: Work with the agent to establish and meet marketing goals.
  • Team Management: Hold sales and service staff accountable to goals and motivate others to achieve success.
Benefits
  • Competitive Salary
  • Profit Sharing
  • Paid Time Off
  • Commission and Bonus
  • Quarterly and Annual Bonuses
Requirements
  • Sales Experience: Outside sales or inside sales representative, retail sales associate, or telemarketing experience preferred.
  • Marketing Skills: Interest in marketing products and services based on customer needs.
  • Communication Skills: Excellent written, verbal, and listening skills.
  • Insurance Knowledge: Enthusiasm about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • People Skills: People-oriented and able to work in a team environment.
  • Organizational Skills: Organizational skills and ability to multi-task.
  • Problem-Solving Skills: Proactive in problem-solving and able to assess customer needs and conduct effective interviews.
  • Language Skills: Bilingual - Spanish preferred.