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Low-Income Housing Assistant

2 months ago

Glen Burnie, Maryland, United States Housing Commission of Anne Arundel County Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housing Specialist to join our team at the Housing Commission of Anne Arundel County. As a key member of our staff, you will play a critical role in providing assistance to low-to-moderate-income families in securing affordable housing within HUD regulations and guidelines.

Key Responsibilities
  • Meet high customer service standards, including prompt return of phone calls and handling walk-in clients, according to protocol standards.
  • Cooperate with other agencies in order to evaluate and/or assist in the maintenance of housing choice voucher participations.
  • Issue vouchers to participants at the point of their admission to the program and before every move to a new unit.
  • Complete move-ins, transfers, annual re-certifications, interims, lease-up packages, portability packets, terminations, etc.
  • Develop and maintain relationships with case management, service providers, and/or landlords in the community.
  • Evaluate the needs of participants for appropriate referral to other service providers.
  • Answer questions and explain program goals and requirements to assure understanding by landlords and participants.
  • Notify landlords and tenants of responsibility to conform to Housing Quality Standards.
  • Meet with program participants to conduct intake briefings.
  • Counsel participants about how subsidy is calculated, how much rent they can afford to pay based on affordability restrictions, and their obligations under the program.
  • Determine participant eligibility for portability to other jurisdictions by communicating with other housing authorities about the portability process.
  • Create and review admissions files as needed; review applications submitted by project sponsors; run criminal checks; obtain and review income and disability verifications; determine basic eligibility for the program.
  • Complete required documentation for move-ins, transfers, annual re-certifications, interims, portability packets, and terminations.
  • Conduct research/investigation necessary to verify income, child support expenses, child-care expenses, medical expenses, all other qualifying factors to complete required Federal forms.
  • Verify family composition to ensure voucher bedroom size equals occupancy standards. Follow procedure for relocation if indicated.
  • Calculate rent payment using all verified data to prepare HUD Form 50058.
  • Process ensures all initial and/or changes to family composition and income and updated in the computer system in a timely manner in accordance with HUD regulations.
  • Verify the file is complete, accurate, and in correct order. Information is recorded clearly and legibly and all given to the Records Manager within an established time frame.
Requirements
  • High school diploma or GED; supplemented by HUD training and one to two years relevant work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  • No special licensure or certification is required.
Working Conditions

The Housing Specialist will work effectively in an office environment. Essential functions are regularly performed without exposure to adverse environmental conditions.

The Housing Commission of Anne Arundel County is an Equal Opportunity Employer. In compliance with the Americans With Disabilities Act, the Anne Arundel County Housing Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.