Water Utility Service Coordinator
6 days ago
We are looking for a highly motivated and organized Customer Support Associate to join our team at Citizens Energy Group.
In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. You will also have the opportunity to work with a diverse customer base and contribute to the growth and success of our organization.
Responsibilities- Handle customer inquiries via phone, email, and in-person
- Resolve customer complaints and issues in a timely and professional manner
- Provide feedback to improve our services and ensure customer satisfaction
- Work collaboratively with internal teams to resolve complex customer issues
Citizens Energy Group is a leading energy company that provides water and gas services to residential and commercial customers. We are committed to delivering exceptional customer service, innovative solutions, and sustainable practices.
We offer a competitive salary of $18.00 per hour, as well as a comprehensive benefits package that includes health, dental, and vision insurance, 401(k) retirement plan, and paid time off.
Qualifications- High school diploma or equivalent required
- 1-2 years of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a team environment and adapt to changing priorities
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