Senior Manager

2 weeks ago

Ridgeland, Mississippi, United States HORNE LLP Full time
Job Title: Senior Manager - Client Service

HORNE LLP is a professional services firm that provides business advisory services to clients across the nation and Puerto Rico. We are seeking a highly motivated individual with deep experience in energy programming and client management to serve as a Senior Manager - Client Service in our Inflation Reduction Act (IRA) Energy Rebate Portfolio.

Job Summary:

The Senior Manager - Client Service will be responsible for the oversight and success of 2-4 statewide Inflation Reduction Act (IRA) Home Energy Rebate Programs within our energy efficiency portfolio. This role will involve leading all phases of the programs, from inception to closeout, and managing a team of Project Managers and indirect team members.

Key Responsibilities:
  • Coordinates the preparation of business plans, work statements, and specifications, operating budgets, and financial terms/conditions of contract.
  • Acts as the escalation point for customer/client contact and resolves customer, client, subcontractor, and stakeholder programs.
  • Leads strategy and tactics with stakeholders and program teams, collaborates across functional groups, and provides oversight and accountability to statewide IRA Home Energy Rebate Programs.
  • Prepares and oversees the management of program budgets and financial performance, maintains current Accounts Receivable from clients, and ensures project budgets are aligned with expectations.
  • Builds multi-level relationships with clients and serves as the main point of contact for client executive leadership.
  • Oversees program funding forecasting dashboard and keeps the IRA Director and client apprised of the health of the pipeline, production, budget, and other relevant metrics.
Requirements:
  • Bachelor's degree in business, energy, engineering, or other related fields is required; or equivalent related experience.
  • 5 years of experience overseeing Demand Side Management, Demand Response, and/or Green House Gas Reduction programs with utilities or states, including experience with regulatory rulings, evaluation, and client management.
  • Proven ability to manage 2-4 large-scale programs simultaneously, strong verbal, written communication, and presentation skills, and ability to comfortably and confidently present to all levels within the enterprise.
  • Strong interpersonal skills and ability to build and maintain positive internal and client relationships, experience managing budgets and project financials, and experience with production management.
Preferred Qualifications:
  • Masters degree.
About HORNE LLP:

HORNE LLP is a business advisory firm that provides services to clients across the nation and Puerto Rico. We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. We emphasize health and personal development through our multiple wellness programs and take time to recognize, support, and celebrate one another's successes.

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