Workforce Optimization Expert
17 hours ago
Western Governors University is a pioneer in online education, dedicated to providing high-quality academic programs that cater to the needs of working professionals and students from diverse backgrounds. As a Workforce and Quality Analyst, you will play a vital role in ensuring that our contact center services meet the highest standards of quality and efficiency.
Key responsibilities include coordinating staffing allocation, monitoring multiple traffic channels, and administering volume contingency action plans to maintain quality service levels. You will also be responsible for running and analyzing reports, adjusting staffing levels to meet departmental productivity and service level goals, and assisting in developing quality processes and procedures.
The estimated annual salary for this position is between $45,300.00 and $67,900.00, depending on your skills, experience, and qualifications. We offer a comprehensive benefits package, including medical, dental, vision, telehealth, mental healthcare, health savings account, flexible spending account, basic and voluntary life insurance, disability coverage, accident, critical illness, and hospital indemnity supplemental coverages, legal and identity theft coverage, retirement savings plan, wellbeing program, discounted WGU tuition, and flexible paid time off.
To succeed in this role, you should possess strong analytical skills, problem-solving abilities, and effective communication skills. You should also be able to work independently with minimal supervision and collaborate with colleagues to achieve common goals. A bachelor's degree in a related area or equivalent experience is required, along with two years of experience in contact center auditing, evaluating, and developing scorecards, leading and tracking calibration activities.
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Salesforce Optimization Expert
7 days ago
Salt Lake, Utah, United States Rebuy Full time**Job Title:** Salesforce Optimization Expert **About Us:We are Rebuy, a SaaS application that is redefining data-powered shopping experiences with a new breed of personalization and merchandising solutions. Our mission is to create intelligent shopping experiences for the purpose of delighting customers globally. **Job Description:We are seeking an...
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Pharmaceutical Clinical Consultant
1 month ago
Salt Lake, Utah, United States Lifelancer Full timeAbout the RoleWe are seeking a highly skilled Pharmaceutical Clinical Consultant to join our team at Lifelancer. As a key member of our Life Sciences talent-hiring platform, you will play a vital role in connecting top pharmaceutical talent with cutting-edge opportunities.Job SummaryThe successful candidate will provide expert clinical guidance and...
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Healthcare Workflow Optimization Specialist
3 weeks ago
Salt Lake, Utah, United States Solventum Full timeSolventum is a leading healthcare company that enables better, smarter, safer healthcare to improve lives.As a Solution Advisor - Coding, you will have the opportunity to collaborate with clients to optimize healthcare workflows and ensure the effective adoption of advanced solutions.This role requires a blend of technical expertise and strong client...
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Service Department Expert
4 hours ago
Salt Lake, Utah, United States SKIDATA Full timeAbout the JobWe are seeking a highly skilled Service Department Expert to join our team in Salt Lake City. As a Service Department Expert, you will be responsible for providing expert-level technical support and maintenance services to our clients.Key ResponsibilitiesDevelop and implement comprehensive maintenance plans to ensure optimal performance of...
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Database Administration Expert
7 days ago
Salt Lake, Utah, United States Qualitative Financials Full timeAt Qualitative Financials, we are seeking a skilled Database Administration Expert to join our team. This role is ideal for individuals with 5+ years of experience in database administration, particularly with Microsoft SQL Server.Salary: $120,000 - $180,000 per year.The successful candidate will be responsible for providing primary DBA responsibilities,...
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Travel Occupational Therapy Professional
7 days ago
Salt Lake, Utah, United States HealthTrust Workforce Solutions Full timeAbout HealthTrust Workforce SolutionsAt HealthTrust Workforce Solutions, we pride ourselves on crafting opportunities that benefit both our employees and our partnering hospitals. Our team is dedicated to providing a supportive environment where healthcare professionals can grow and thrive.We are currently seeking a highly skilled occupational therapist to...
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Critical Care Nurse Partner
2 weeks ago
Salt Lake, Utah, United States HealthTrust Workforce Solutions Full timeUnlock a World of Career OpportunitiesAt HealthTrust Workforce Solutions, we believe that healthcare is not defined by the four walls in which it is practiced. It's defined by its people. We pride ourselves on crafting opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.About UsWe are a...
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Progressive Care Unit Nurse
2 weeks ago
Salt Lake, Utah, United States HealthTrust Workforce Solutions HCA Full timeAbout HealthTrust Workforce Solutions HCA">At HealthTrust Workforce Solutions, our mission is to empower healthcare professionals to deliver exceptional patient experiences by providing them with the necessary skills, tools, and support. We partner with healthcare facilities nationwide to ensure that the right professionals are in the right roles.">Key...
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Per Diem Nurse
3 weeks ago
Salt Lake, Utah, United States HealthTrust Workforce Solutions HCA Full timeWe are seeking a skilled Per Diem Nurse to join our team at HealthTrust Workforce Solutions HCA in Lake City, Florida. This is an excellent opportunity for a motivated and experienced nurse to work on a part-time basis, with the possibility of up to 36 hours per week.Job Summary:As a Per Diem Nurse, you will provide high-quality patient care in a telemetry...
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NAND Flash Memory Technology Expert
2 days ago
Salt Lake, Utah, United States Intel Full timeJob OverviewThis position is an excellent opportunity for experienced engineers to work on industry-leading QLC NAND technology critical for building datacenter storage solutions in the AI era. As a NAND Flash Memory Technology Expert, you will play a pivotal role in driving the product lifecycle from product design, technology development phase to mass...
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Per Diem
3 weeks ago
Salt Lake, Utah, United States HealthTrust Workforce Solutions HCA Full timeMedical-Surgical Nursing OpportunityWe are seeking a per diem/PRN nurse with a strong background in medical-surgical nursing to join our team at one of our top-performing facilities in Salt Lake City, Utah.About the Position:This is a per diem/PRN position, which means you will be working on an as-needed basis. You will have the flexibility to choose from...
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Salt Lake, Utah, United States HealthTrust Workforce Solutions HCA Full timeHealthTrust Workforce Solutions HCA is seeking a per diem / prn nurse RN Med Surg for a per diem / prn nursing job in Salt Lake City, Utah. This position offers an exciting opportunity to work in a dynamic environment with a reputable healthcare organization.About the JobWe are looking for a skilled and dedicated nurse who can provide high-quality patient...
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Per Diem Nurse
3 weeks ago
Salt Lake, Utah, United States HealthTrust Workforce Solutions HCA Full timeWe are seeking a skilled Per Diem Nurse to join our team in Salt Lake City. This is an excellent opportunity for a dedicated and compassionate nurse to work in the Neonatal Intensive Care Unit (NICU).About the RoleThis Per Diem position offers flexible scheduling, allowing you to choose your shifts and maintain a healthy work-life balance. As a Per Diem...
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Dialysis Nurse
3 weeks ago
Salt Lake, Utah, United States HealthTrust Workforce Solutions HCA Full timeAbout HealthTrust Workforce Solutions">We are dedicated to partnering with healthcare facilities nationwide to ensure that the right professionals are in the right roles.">Job Overview">We are seeking a skilled Dialysis Nurse to join our team. This 13-week travel assignment will provide the opportunity to work in a dynamic environment and gain valuable...
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Sustainability Specialist
3 weeks ago
Salt Lake, Utah, United States Channel Personnel Services Full timeJob Title: Sustainability Specialist - Air Quality Expert Company Overview: At Channel Personnel Services, we are committed to providing innovative staffing solutions that meet the evolving needs of our clients. Our team of experts works closely with organizations to identify and fulfill their staffing requirements, ensuring seamless integration and...
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Epicenter ERP Configuration Expert
3 weeks ago
Salt Lake, Utah, United States Atlantic Partners Full timeERP Implementation ExpertiseAt Atlantic Partners, we are seeking a highly skilled ERP Implementation Expert to join our team. This individual will be responsible for installing and configuring new ERP applications, as well as upgrading existing ones.Key Responsibilities:• Install and configure new ERP applications and components• Provide go-live and...
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Per Diem Medical Surgical Nurse
3 weeks ago
Salt Lake, Utah, United States HealthTrust Workforce Solutions HCA Full timeAbout the OpportunityWe are seeking a highly skilled Per Diem Medical Surgical Nurse to join our team. As a key member of our healthcare staff, you will have the opportunity to make a positive impact on patients' lives by delivering exceptional care in a dynamic and supportive environment.Job SummaryThe successful candidate will possess strong clinical...
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HPC Specialist
6 days ago
Salt Lake, Utah, United States Meta Inc Full timeLead the Charge as an HPC Specialist - Machine Learning Expert**About the Role:**We're looking for an experienced HPC specialist to lead our team in developing and optimizing AI systems. If you have a passion for machine learning and a knack for designing and implementing complex systems, this is the perfect opportunity for you.**Estimated Salary:**...
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Critical Care Nurse
3 weeks ago
Salt Lake, Utah, United States HealthTrust Workforce Solutions HCA Full timeAbout the RoleWe are seeking a per diem nurse to join our team in Salt Lake City, UT. This is an exciting opportunity for a skilled nurse to work in a progressive care unit setting.Job SummaryThe successful candidate will provide high-quality patient care in a fast-paced environment, working collaboratively with our interdisciplinary team to achieve optimal...
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Pharmacist Clinical Expert Consultant
3 weeks ago
Salt Lake, Utah, United States Lifelancer Full timeAbout the Role:Cambia is seeking a skilled Clinical Pharmacist Consultant to join our team. As a Clinical Pharmacist Consultant, you will provide expert clinical guidance and decision-making support to optimize medication choices for efficacy, safety, and affordability.Key Responsibilities:Evaluate prior authorization requests, appeals, and retrospective...