Healthcare Workflow Optimization Specialist

3 days ago


Salt Lake, Utah, United States Solventum Full time

Solventum is a leading healthcare company that enables better, smarter, safer healthcare to improve lives.

As a Solution Advisor - Coding, you will have the opportunity to collaborate with clients to optimize healthcare workflows and ensure the effective adoption of advanced solutions.

This role requires a blend of technical expertise and strong client advocacy skills, aiming to enhance patient outcomes and streamline healthcare processes.

With a commitment to addressing the toughest challenges in healthcare, the advisor plays a crucial role in maintaining client relationships and driving satisfaction metrics.

The estimated annual salary for this position is $144,660, which includes base pay plus variable incentive pay, if eligible.

In addition to a competitive salary, Solventum offers many programs to help you live your best life – both physically and financially.

You must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Key Responsibilities:
  • Partner effectively with clients to perform workflow discovery, ensure adoption, and deliver advanced optimization for assigned 3M product lines.
  • Serve as a subject matter expert (SME) for respective team and solutions as assigned.
  • Understanding the client's short- and long-term strategy goals. Conduct current-state workflow and configuration review with client implementing Solventum's best practice workflows.
  • Advocate for the customer, log issues and escalate as needed following standard procedures in a timely manner.
Required Skills and Qualifications:
  • Bachelor's Degree or higher AND seven (7) years of experience as a RHIA, RHIT, CDI Specialist, Coder, in a private, public, government or military environment
  • OR High School Diploma/GED AND eleven (11) years of experience as a RHIA, RHIT, CDI Specialist, Coder, in a private, public, government or military environment
  • Current, valid Driver's License.
Additional Qualifications:
  • Strong understanding of Revenue Cycle and the workflow associated with an organization's Revenue Cycle.
  • Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training
  • Demonstrated capability to manage multiple project streams and teams
  • Experience consulting with clients in health information systems
  • Demonstrated knowledge in assigned solutions, services, and products
  • Demonstrated industry knowledge
  • Proficient computer skills
  • Excellent communication skills written and verbal.
  • Exceptional client relationship skills
  • Ability to find creative solutions and manage difficult situations with diplomacy
  • Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative


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