Hospice Care Professional
3 days ago
Otterbein SeniorLife is a non-profit, faith-based ministry that offers a range of senior living options, including independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services. We are seeking a Senior Life Services Coordinator to join our team.
About the Role
The Senior Life Services Coordinator will be responsible for developing, maintaining, and executing a Marketing and Sales Plan in support of Otterbein Hospice. This includes managing all activities associated with the sales process from initial contact with referral contacts, through closing the sale and ultimately enrollment in hospice care.
Key Responsibilities
* Develop and manage the contact and leads database
* Establish relationships with key referral contacts (doctors, nurses, social workers, ministers, hospital administrators, senior center liaisons, etc.)
* Make outbound calls to drive on-campus or on-location appointments, conduct appointments to complete the process; and represent Otterbein at various public functions
* Develop, maintain, and execute a detailed 'Marketing and Sales Plan' – inclusive of programs to improve sales, internal and external events and programs, etc. Track and report on the source of referrals and build the sales plan to reflect this distribution and add new referral sources
* Educate the public, Otterbein partners, and potential and actual referral sources on end-of-life, advance directives, and hospice eligibility and hospice care
Qualifications
* B.S. in Health Care, Social Work, or Marketing or Business Management preferred, or equivalent experience
* Valid state of Ohio RN or LPN license
* Licensure/Certification: Ohio Driver's license
* 2+ years of sales/referral marketing experience preferably in hospice, social work, or related fields
* Strong interpersonal skills and excellent communication skills (listening, writing, and speaking)
* Detail-oriented, able to prioritize, and utilize effective time management skills and flexible to adjust to impromptu situations on a regular basis
Benefits
* Medical insurance with free virtual doctor visits
* Vision and dental insurance
* Paid Time off that accrues immediately
* Paid Holidays
* Life insurance
* Retirement Savings with a 401(k) or 403(b) with company match
* Access up to 100% of your net earned wages daily through DailyPay
* Employee-sponsored fund for employees in need
* Employee Assistance Program (EAP)
* Tuition Assistance
Estimated Salary
$65,000 - $85,000 per year depending on experience.
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