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Heavy Duty Parts Sales Representative
2 months ago
We are seeking a skilled Heavy Duty Parts Sales Representative to join our team at FleetPride, Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.
Key Responsibilities- Determine and obtain heavy-duty parts for customers as requested by phone or in person, suggesting related parts for full service.
- Locate and obtain ordered parts for customers from our central warehouse or branch.
- Determine sales prices for customers in accordance with company procedure.
- Handle warranty or defective parts for customers in accordance with company procedure.
- Write up approved charge sales in accordance with company procedure.
- Special order parts on an emergency basis when necessary and appropriate.
- Process approved credits for customers when merchandise is returned.
- Maintain confidentiality of pricing lists and structures as required by company procedure.
- Answer customers' questions about products, prices, availability, and product features.
- Provide customers with current product catalogs.
- Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
- Ensure that the counter parts area is clean and in order, and that display areas encourage sales.
- High School Diploma (or GED or High School Equivalence Certificate)
- Intermediate knowledge level of Windows XP (Excel, Word, and Outlook)
- Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Communicating: Conveying information to others in an effective manner.
- Time management: Managing one's time and the time of others.
- Persuasion: Persuading others to change their minds or behavior.
- Service orientation: Actively looking for ways to help people.
- Minimum of 2 years' experience in sales; sales of heavy-duty automotive parts preferred.
FleetPride, Inc. is an equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
We are proud of our products and services, and we're also proud of our employees and the team-oriented company we've built. If you take pride in your work, you can grow your career across our retail stores, service team, and corporate office.
