Route Planning Manager

5 days ago


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As a Logistics Coordinator with National Express LLC, you will play a crucial role in ensuring the smooth operation of transportation services. Your primary responsibility will be to direct daily assignments, schedule drivers and bus assistants, and assign vehicles to meet operational demands. You will also be responsible for communicating assignment details to drivers, recommending disciplinary action for part-time staff, responding to emergency calls, coordinating vehicle maintenance and repairs, and maintaining high compliance with dispatch standard operating procedures. In addition, you will handle customer concerns and requests professionally and escalate unresolved issues to management as necessary. To succeed in this role, you should possess a high school diploma or equivalent, previous dispatch experience, knowledge of geographic area, ability to prioritize tasks, effective communication and interpersonal skills, and familiarity with Microsoft Office programs and computerized routing software. Salary for this position ranges from $45,000 to $60,000 per annum, depending on location and experience. Benefits include medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual, as well as eligibility to enroll in a retirement savings plan.


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