Electrical Services Director

5 days ago


Richmond Heights, Virginia, United States Electrical Equipment Company Full time
Job Overview

We are seeking an experienced Senior Field Operations Manager to lead our industrial automation and field services team. The ideal candidate will have a strong background in electrical engineering, leadership experience, and the ability to develop and execute business plans.


About Electrical Equipment Company:

We are a full-line wholesale electrical distributor with expertise in industrial automation. Our company provides a combination of capabilities including onsite assessments, performance evaluations, data-driven recommendations, repair options, and supply chain optimization.


Responsibilities:

  1. Develop and execute an annual business plan to achieve financial goals and objectives consistent with corporate objectives.
  2. Optimize organizational structure, third-party services, and technology for in-sourced and out-sourced functions, focusing on customer experience.
  3. Staff, train, and develop the Service Operations Team.
  4. Define measures of success (KPIs) for each delivered service.
  5. Meet or exceed all service KPIs related to Engineering Service, Repairs, Training, Support Contracts, ASPs, and Custom Panel Program.

Requirements:

  1. Bachelor's degree in Electrical Engineering (preferred) or Mechanical Engineering, Computer Science, or similar experience.
  2. 5+ years demonstrated leadership experience with P&L or budget responsibility.
  3. Minimum 5 years' experience successfully running a field services business.
  4. Application experience with PLC and/or DCS control systems (particularly Rockwell), including I/O schemes, HMI, and common industrial communication methods.
  5. Familiarity with electrical drawings, including One-lines, wiring & schematics, physical drawings, equipment technical specifications, and engineering data sheets.
  6. Fundamental knowledge of National Electrical Codes (NEC), National Fire Protection Association (NFPA), UL-508, & IEEE 522 codes. Fluent with industrial site safety requirements.

The estimated salary range for this position is $120,000 - $180,000 per year, based on location and industry standards.



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