Network Support Engineer

5 days ago


Norwalk, California, United States Realized Solutions, Inc. Full time

Company Overview

Realized Solutions is a trusted provider of technology consulting, custom software development, and managed network services to small to mid-sized businesses in Connecticut.

We pride ourselves on delivering exceptional results and building long-term relationships with our clients.

Job Summary

We are seeking a highly skilled IT Systems Support Technician to join our team in the Norwalk, CT area.

The successful candidate will have a proven track record of providing top-notch technical support and resolving complex technical issues.

Key Responsibilities:

  • Manage and maintain IT infrastructure, including hardware, software, networks, and servers.
  • Ensure the security of IT systems by implementing best practices and staying up-to-date with the latest security trends.
  • Troubleshoot and resolve hardware, software, and network issues in a timely manner.
  • Coordinate with vendors and other IT professionals to resolve complex technical issues.
  • Develop and implement IT policies and procedures to ensure efficient and secure operation of IT systems.
  • Provide technical support and training to end users.

Requirements:

  • Clear understanding of computer networks (Routers, modems, network switches, Wi-Fi, etc.).
  • Proficiency with MS Office applications.
  • Computer hardware replacement and troubleshooting.
  • Ability to install peripherals (Printers, scanners, etc.).
  • Ability to prep IT equipment for installations
  • Ideal Technical Knowledge
  • Experience with network troubleshooting and network equipment.
  • Experience MS Office 365

Compensation: $55,000 - $70,000 per year



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