Network Support Engineer
5 days ago
Company Overview
Realized Solutions is a trusted provider of technology consulting, custom software development, and managed network services to small to mid-sized businesses in Connecticut.
We pride ourselves on delivering exceptional results and building long-term relationships with our clients.
Job Summary
We are seeking a highly skilled IT Systems Support Technician to join our team in the Norwalk, CT area.
The successful candidate will have a proven track record of providing top-notch technical support and resolving complex technical issues.
Key Responsibilities:
- Manage and maintain IT infrastructure, including hardware, software, networks, and servers.
- Ensure the security of IT systems by implementing best practices and staying up-to-date with the latest security trends.
- Troubleshoot and resolve hardware, software, and network issues in a timely manner.
- Coordinate with vendors and other IT professionals to resolve complex technical issues.
- Develop and implement IT policies and procedures to ensure efficient and secure operation of IT systems.
- Provide technical support and training to end users.
Requirements:
- Clear understanding of computer networks (Routers, modems, network switches, Wi-Fi, etc.).
- Proficiency with MS Office applications.
- Computer hardware replacement and troubleshooting.
- Ability to install peripherals (Printers, scanners, etc.).
- Ability to prep IT equipment for installations
- Ideal Technical Knowledge
- Experience with network troubleshooting and network equipment.
- Experience MS Office 365
Compensation: $55,000 - $70,000 per year
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