IT Infrastructure Technician

3 weeks ago

Norwalk, California, United States Realized Solutions, Inc. Full time

About Us

Realized Solutions is a Connecticut-based IT company specializing in technology consulting, custom software development, and managed network services for small to mid-sized businesses.

We work closely with our clients to learn and understand their operations, workflow, and industry, enabling us to help them maximize their technology investment by leveraging their resources to meet their overall business objectives and goals.

At Realized Solutions, we are committed to our clients' success, measuring our own success by the achievements of our customers.

Job Description

We are looking for an IT Systems Support Technician to service an RSI client in the Norwalk, CT area.

The position requires working on-site to assist their team members.

Must be reliable, punctual, and have a clean driving record.

A highly motivated team player with great interpersonal skills to fit into a great office environment.

Responsibilities:

  1. Manage and maintain IT infrastructure, including hardware, software, networks, and servers.
  2. Ensure the security of IT systems by implementing best practices and staying up-to-date with the latest security trends.
  3. Troubleshoot and resolve hardware, software, and network issues in a timely manner.
  4. Coordinate with vendors and other IT professionals to resolve complex technical issues.
  5. Develop and implement IT policies and procedures to ensure efficient and secure operation of IT systems.
  6. Provide technical support and training to end users.

Requirements:

  • Clear understanding of computer networks (Routers, modems, network switches, Wi-Fi, etc.).
  • Proficiency with MS Office applications.
  • Computer hardware replacement and troubleshooting.
  • Ability to install peripherals (Printers, scanners, etc.).
  • Ability to prep IT equipment for installations
  • Ideal Technical Knowledge
  • Experience with network troubleshooting and network equipment.
  • Experience MS Office 365

Benefits:

  • Competitive salary range: $55,000 - $70,000 per year
  • Ongoing training and professional development opportunities
  • Opportunity to work with a dynamic and growing company
  • Collaborative and supportive work environment

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