Insurance Account Manager for Growth

7 days ago


Frankfort Springs, Pennsylvania, United States Seagroves Agency, Inc. Full time

Seagroves Agency, Inc. is seeking an experienced Insurance Account Manager for Growth to join our team in a dynamic role that combines customer service and business development.

The estimated annual salary for this position is between $50,000 and $80,000 based on industry standards and the location of Seagroves Agency, Inc.

About the Job

This role involves maintaining solid customer relationships by handling personal lines insurance inquiries and concerns with a sense of urgency and professionalism through daily interactions with customers, carriers, and fellow employees.

Responsibilities:
  • Customer Service and Problem-Solving
    • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
  • Record Keeping and Data Management
    • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Business Development
    • Actively solicit increases in coverage or rounding out accounts at every service contact.
Requirements:
  • Communication and Teamwork Skills
    • Works well with other employees and is a team player with a positive attitude.
  • Professional Certifications and Skills
    • Property & Casualty insurance license is required.
  • Leadership and Time Management Skills
    • Display leadership competencies, including ability to delegate, engage, and inspire others.
  • Technology Proficiency
    • Strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills
  • Problem-Solving and Communication
    • Ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
About Us

Seagroves Agency, Inc. offers a comprehensive benefits package, including paid time off (PTO), health insurance, vision insurance, life insurance, disability insurance, tuition reimbursement, a retirement plan, and dental insurance.

What We Offer:
  • A dynamic work environment with opportunities for career growth and professional development.
  • A competitive salary range of $50,000 to $80,000 per year.
  • A comprehensive benefits package that includes PTO, health insurance, vision insurance, life insurance, disability insurance, tuition reimbursement, a retirement plan, and dental insurance.


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