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Program Director

2 months ago

San Rafael, California, United States Front Porch Full time

Job Summary:

The Home Match Director of Marin County is responsible for leading the program area in meeting its goals and objectives. This role involves supervising the program area team, implementing strategies to meet grant objectives, and overseeing the portfolio of participants in the County.

Key Responsibilities:

  • Develop and implement annual goals and objectives
  • Direct, support, and cultivate/mentor staff in the program area
  • Develop and implement an outreach plan to promote the program area
  • Lead the matching and home sharing process for a portfolio of program participants
  • Conduct follow-up mediation services as needed to assist clients in maintaining a successful match
  • Utilize creativity to determine effective new methods of conducting outreach and engaging with Home Match participants
  • Utilize online tools to track and analyze program data
  • Continually seek opportunities to strengthen and/or expand the program and its impact
  • Contribute to the sustainability of the program and work with the organization's Foundation
  • Oversee program area budget
  • Evaluate, implement, monitor measures, and report on program area metrics and grant objectives

Requirements:

  • Self-motivated, curious, results-oriented, and caring individual that works well independently and with a team
  • Proven track record of meeting programmatic goals, building impactful partnerships, and securing funding or achieving a sales quota
  • Organizational and time management skills, flexibility, and demonstrated experience in successfully managing all aspects of program operations
  • Provide culturally competent services and work with a diverse set of individuals in an empathetic and non-judgmental manner
  • Active listening, written, and public speaking skills
  • Proven track record in forming and maintaining relationships providing customer service with community-based organizations, community leaders, elected officials, and funders
  • Adept with or able to quickly learn new technology systems and online platforms
  • Traveling throughout the county for site visits and business meetings as needed

Credentials:

  • Valid California Driver's License
  • 5 years related experience and/or training
  • Past roles could include outreach, fundraising, sales, business development, customer service, real estate, program coordination, management, or social services
  • Established network in program areas county, knowledge of affordable housing challenges and fluency in Spanish or Chinese is highly desirable