IT Support Specialist

3 weeks ago


El Dorado, Kansas, United States Network Computer Solutions Full time
Job Overview

Network Computer Solutions is seeking a skilled IT Technician to join our team. As a key member of our technical staff, you will be responsible for installing, maintaining, and repairing computer systems and networks.

Key Responsibilities
  • Network Security: Monitor and investigate security breaches, and implement measures to prevent future incidents.
  • System Maintenance: Perform routine maintenance tasks, including software updates and hardware repairs.
  • Client Support: Provide exceptional customer service, responding to technical inquiries and resolving issues in a timely manner.
  • Problem-Solving: Analyze complex technical problems and develop effective solutions.
  • Documentation: Maintain accurate records of client configurations, issues, and resolutions.
Requirements
  • Education: 2-year technical degree or equivalent experience in an IT support role.
  • Skills: Strong background in server management, networking protocols, and exceptional trouble-shooting skills.
  • Communication: Excellent verbal and written communication skills, with the ability to work effectively in a team environment.
  • Physical Demands: Ability to climb an 8 ft. ladder and lift 50 lbs. without assistance.

Location: Eldorado, KS and surrounding area. This position is primarily remote, with occasional on-site visits required.


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