Inbound Operations Manager
4 weeks ago
Element6Talent is seeking an experienced Inbound Operations Manager to join their team in Garland, UT. As a key member of the distribution center team, you will be responsible for coordinating operations to ensure exceptional customer service levels and achieving financial goals. You will establish consistent communications across functional teams and with the Customer Service team. The ideal candidate has experience with sophisticated WMS/WCS and automated systems, including RF equipment, sortation, conveyor systems, and forklifts. Excellent problem-solving skills and the ability to work independently are essential.
Key Responsibilities:
- Plan and monitor daily labor needs based on immediate and forecasted order and unit volumes.
- Ensure all orders and receipts are processed efficiently, accurately, and on time.
- Train hourly associates on proper procedures.
- Maintain high associate morale and recognition, keeping the annual turnover rate at an acceptable level.
- Partner with the Distribution Center Director of Operations and Human Resources Business Partner to ensure adequate staffing levels for present and future needs.
- Maintain a working knowledge of and comply with all company policies and procedures.
- Monitor standard procedures and recommend new procedures to ensure the overall operation runs effectively.
- Consult with the Distribution Center Director of Operations and Human Resources to ensure consistent use and enforcement of facility and department policies and procedures.
- Work closely with supervisors and lead personnel to improve the quality and effectiveness of the overall operation.
- Contribute to an effective safety and security program and ensure compliance from warehouse associates.
- Oversee the development of associates by providing tools and cross-training to help team members contribute to the total operation.
Required Skills & Experience:
- Prior experience in a distribution center is required.
- A college degree or 7+ years of equivalent experience is required.
- Minimum 7+ years of experience within a high-volume distribution center is required.
- Talent for managing team members with differing skill levels and enabling them to achieve performance and quality standards.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment where multitasking is expected.
- Strong attention to detail.
Benefits:
- Competitive compensation based on skills and experience, plus a bonus plan.
- Paid leave for new parents to support work/life balance and family bonding.
- Excellent medical/dental and vision coverage—EPO, PPO, and HSA.
- 401(k) retirement plan with company contribution.
- Flexible benefits—choose what you like, ignore the rest.
- Generous employee discount.
- Casual work environment.
If you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you.
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