Credit and Collections Associate
1 month ago
We are seeking a highly skilled and detail-oriented Credit and Collections Associate to join our team at East Coast Tile Imports Inc. As a key member of our operations team, you will be responsible for processing credit applications, advising customers on available lines of credit and payment methods, and gathering and analyzing credit and financial data.
Key Responsibilities:
- Process daily financial transactions and enter all verifications, classifications, and account receivables data into our in-house system.
- Troubleshoot any discrepancies with client accounts and resolve issues in a timely and professional manner.
- Perform collections work via email and phone for past-due invoices, ensuring timely payment and maintaining positive relationships with customers.
- Provide general clerical support, including filing, office supply ordering and maintenance, and working with branches to ensure seamless operations.
- Facilitate all financial customer services issues, such as sending reminders, detailing delivery and service items, and answering questions for invoicing.
- Reconcile all weekly reporting portals, ensuring compliance with internal policies and procedures.
Requirements:
- 1-3 years of relevant experience in a credit and/or collections function.
- High school diploma or equivalent required.
- Proficiency in Google Workspace or MS Office suite and enterprise accounting systems.
- Meticulous attention to detail with high level of accuracy, self-starter that is resourceful, and ability to build relationships and inspire trust.
- Excellent written and verbal communication skills, time management skills, and ability to prioritize while multitasking.
- Ability to pass a pre-employment screening process that includes drug and background check, including a credit check.
Benefits:
- 401(k) with company match.
- Medical and dental insurance with Health Savings.
- Disability and life insurance.
- Paid time off.
- Parental leave.
Salary: $18 - $20 per hour.
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