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Restaurant Operations Manager

2 months ago

Kansas City, Missouri, United States HomeGrown Full time
Job Description

About HomeGrown

HomeGrown is a family-owned restaurant company that's been in business for over 50 years. We're committed to making a difference in the lives of the people we serve and the communities in which we live.

Job Summary

We're seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you'll be responsible for leading and overseeing all aspects of our kitchen operation.

Key Responsibilities

  • Lead and Oversee Kitchen Operations
  • Recruit, Select, Train, and Develop Kitchen Team
  • Foster Team Cohesiveness and Positive Team Working Environment
  • Provide Friendly and Efficient Guest Service/Teamwork with the Hospitality Team
  • Oversee Opening and Closing Activities
  • Ensure Cleanliness and Sanitation, Along with All Health, Safety, and Hygiene Standards and Policies
  • Ensure Compliance with All Security Procedures
  • Work Closely with the Hospitality Manager and General Manager to Ensure Seamless Guest Service
  • Monitor and Teach Food Preparation Methods, Portion Sizes, and Garnishing and Presentation of Food to Ensure that Food is Prepared and Presented, in Conformity to Standard Procedure
  • Coordinate Assignments of Kitchen Personnel to Ensure Economical Use of Food, Timely Preparation, and Performance of All Kitchen Activities
  • Manage Food Cost and Variance
  • Manage Food Inventory, Including Record Keeping and Utilization
  • Manage Cost of Labor and Productivity
  • Schedule Staff Hours
  • Resolve Personnel Problems, Including, but Not Limited to Issues Such as Tardiness, Cell Phones, Language, Attitude, Dress Code
  • Evaluate Employee Performance
  • Oversee All Site Operations as Needed
  • Schedule and Receive Food and Beverage Deliveries, Checking Delivery Contents to Verify Product Quality and Quantity
  • Perform Some Food Preparation or Service Tasks, Such as Cooking, Clearing Tables, and Serving Food and Drinks When Necessary
  • Perform Manual Service or Maintenance Tasks
  • Explore Opportunities to Add Value and Make a Difference Through Job Accomplishments
  • Learn and Train About Restaurant Management by Updating Job Knowledge Through Participation in Educational Opportunities; Reading Professional Publications; Maintaining Personal Networks; Participating in Professional Organizations
  • Direct Facility Maintenance or Repair Activities

Requirements

  • High School Diploma
  • Previous Kitchen Management Experience in a Casual Dining Restaurant (Preferred)
  • Minimum One (1) Years of Experience in a Supervisory Role
  • Able to Make Decisions, Identify Issues, and Resolve Problems
  • Able to Guide, Direct, and Motivate Staff
  • Able to Plan and Prioritize Tasks
  • Able to Teach and Train Staff
  • Able to Monitor Processes, Materials, and Resources
  • Able to Perform Administrative Tasks
  • Knowledge of Personnel Practices and Regulations
  • Knowledge of Food Safety and Sanitation Practices and Regulations
  • Able to Deal with Confidential Information and/or Issues Using Discretion and Good Judgment

Working Conditions and Physical Requirements

  • Able to Work and Verbally Communicate Effectively with Other Team Members
  • Able to Engage the Public in a Positive Manner
  • Able and Willing to Work with Others as a Team
  • Able to Reach and Bend and Frequently Lift Up to 50 Pounds
  • Able to Exert Fast-Paced Mobility Between the Dining Room and Kitchen for Periods of Up to 12 Hours in Length
  • Able to Work in a Standing Position for Long Periods of Up to 12 Hours in Length
  • Able to Perform Repetitive Tasks with Little or No Break
  • Able to Perform Physical Activities That Require Considerable Use of Your Arms and Legs and Moving Your Whole Body Such as Climbing, Lifting, Balancing, Walking, Stooping, and Handling of Materials
  • Must Be Able to Work Flexible Schedules Including Evenings and Weekends

Direct Reports: Supervisors, Trainers, Kitchen Team Members, All Employees When the Immediate Supervisor Is Not on the Premises