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Senior Systems Services Analyst

1 month ago

Roanoke, Texas, United States Fidelity Investments Full time
Job Summary:

We are seeking a highly skilled Senior Systems Services Analyst to join our team within the Legal Department. As a key member of our eDiscovery team, you will be responsible for managing, monitoring, and responding to multiple requests for preservation and collection of electronically stored information (ESI).

Key Responsibilities:

  • Intake, execute, and track multiple requests to preserve and collect ESI, including emails, instant messages, electronic documents, and call recordings.
  • Monitor and maintain accurate metrics and detailed tracking information related to preservation and collection efforts in our proprietary workflow system.
  • Communicate status among different groups, including eDiscovery team members, litigation support, in-house counsel, corporate security, compliance, and other business users.
  • Ensure accuracy of the data preserved or collected, confirming that the search yielded the desired results.
  • Deliver data accurately and in a timely fashion.
  • Assist in refining and documenting our eDiscovery team's processes to ensure work is conducted in the most defensible and efficient manner.

Requirements:

  • Technical experience with Microsoft Office 365 eDiscovery products, including Purview Premium and Purview Standard.
  • Technical experience with Encase Information Assurance.
  • Technical experience with workflows and scripting, with PowerShell preferred and Microsoft Graph API as a plus.
  • Experience in a large corporate environment preferred.

Preferred Skills and Knowledge:

  • Knowledge of the Electronic Discovery Reference Model (EDRM) and related tools.
  • Ability to work independently and transparently, while also acting as a collaborative team player.
  • Ability to prioritize heavy workload with competing deadlines.
  • Ability to communicate effectively with team members and customers.
  • Keen analytical skills.
  • Excellent organizational skills with an emphasis on attention to detail.
  • Familiarity with electronic communications, including email, social networks, instant messaging, text messaging, wikis, and blogs.
  • Proficiency with Microsoft Office, primarily Outlook, Excel, and OneNote.
  • Proficiency with SharePoint, including structure and versioning.
  • Understanding of virtual servers.

About Fidelity Investments:

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future, assist companies and non-profit organizations in delivering benefits to their employees, and provide institutions and independent advisors with investment and technology solutions to help invest their clients' money.

Why Join Us:

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. We have been recognized by our employees as a top 10 Best Place to Work in 2024, and we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry.

Equal Opportunity Employer:

We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity Investments is an equal opportunity employer, and we welcome applicants from diverse backgrounds.

Accommodation Requests:

We will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.