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Campus Retail Team Lead

1 month ago

Seward, Nebraska, United States Follett Full time
Job Description

Follett, a leading provider of education technology, services, and print and digital content, is seeking a highly motivated and experienced Campus Retail Team Lead to join our team. As a key member of our campus store operations team, you will be responsible for driving sales growth, delivering exceptional customer service, and ensuring the highest level of brand and operational excellence throughout the store.

Key Responsibilities:

  • Execute store plans and daily operations for both traditional and rush periods, consistent with company objectives.
  • Partner with store leadership to review store financials and recalibrate goals to drive sales.
  • Operate cash registers and store systems to accept payments, place orders, and make changes, adhering to safe cash handling procedures.
  • Maintain appropriate inventory control in alignment with store operational procedures.
  • Keep all areas of the store environment neat, clean, and organized.
  • Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.

Requirements:

  • Associate's Degree or equivalent.
  • 0-5 years of relevant experience.
  • Academic retail experience is a plus.
  • Strong organizational, time management, and problem-solving skills.
  • Strong customer service, communication, and presentation skills.
  • Strong analytical skills and financial acumen.
  • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.

Benefits:

  • Medical, Dental, & Vision
  • Voluntary Insurance plans
  • 401k + 100% company match (up to 4%)
  • 80 hours vacation + sick days
  • 10 paid company holidays
  • Quarterly Bonus Plan

Follett is an Equal Opportunity Employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.