Hvac Support Specialist
2 days ago
About the Job
As a Customer Service Representative at Air On Demand, you will play a vital role in ensuring our customers receive exceptional service and support. Your primary responsibilities will include answering incoming calls, scheduling appointments, managing online communications, making outbound calls, and assisting the Sales & Service Team.
To succeed in this role, you will need to have a minimum of 3 years of experience in telephone customer service, energy, enthusiasm, and integrity. You must also be able to pass our background and drug screening, and possess strong teamwork skills and attention to detail.
Responsibilities
- Answering incoming calls and scheduling appointments
- Managing online communications with customers
- Making outbound calls to follow up on customer surveys and sales
- Booking, confirming, and surveying appointments
- Assisting the Sales & Service Team with customer service needs
What We Offer
We offer a competitive hourly rate with commission, flexible hours, and opportunities for growth and development. Our offices are located in the South Dade area, and this is not a remote position.
Our estimated salary for this position is between $45,000 and $65,000 per year, based on the location and industry standards.
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