Customer Service Representative

4 days ago


El Monte, California, United States EFP Staffing Full time

At EFP Staffing, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Job Overview

The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to clients. This role requires strong organizational skills, attention to detail, and the ability to multitask.

We offer a competitive salary of $20-25 per hour, depending on experience. In addition to a generous compensation package, we provide opportunities for professional growth and development.

Key Responsibilities
  • Process customer purchase orders, quotes, and invoices in accordance with company deadlines.
  • Maintain accurate records of customer interactions, including phone calls, emails, and in-person meetings.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Develop and implement process improvements to enhance customer satisfaction and efficiency.
Requirements
  • 3+ years of experience in customer service or a related field.
  • Excellent written and verbal communication skills.
  • Able to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Proficient in Microsoft Office and other software applications.
Benefits
  • Competitive hourly rate ($20-25).
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
  • Opportunities for career advancement.

This is an exciting opportunity for a motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer service, we encourage you to apply.



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