System Configuration Specialist
5 days ago
San Francisco Health Plan (SFHP) is a reputable managed care health plan, established in 1997. Our mission is to provide affordable healthcare coverage to the underserved low and moderate-income residents in San Francisco County.
Job OverviewWe are seeking an experienced System Configuration Specialist to join our team. As a key member of our Health Services Product Management (HSPM) team, you will be responsible for application configuration, project planning, execution, and implementation of changes to our Care Management Software Application (Jiva). This role involves working closely with other areas, from clinical staff to our IT department, to deliver system functionality that supports streamlined and efficient processes.
Responsibilities- Perform Implementation and Configuration Activities: You will be responsible for prototyping, analysis, system configuration, operational implementation, and process documentation on small projects and tickets.
- Collaborate with Senior or Other Configuration Analysts: Partner with senior or other configuration analysts on complex changes to ensure successful implementation.
- Work Cross-Functionally: Deliver system functionality to support streamlined and efficient processes by working with various teams.
- Develop and Execute Test Plans: Work with UAT and end-users to develop and execute appropriate test plans to verify configuration changes work as intended.
- Adhere to Change Management Policies: Adhere to SFHP's Change Management/Release Management Policies and Procedures, including submitting timely change requests.
- Education: A Bachelor's degree (e.g., BS), which may be substituted with equivalent work experience.
- Experience: At least one year of experience as a Business Systems Analyst and/or Configuration Analyst.
- Prior Experience: Prior experience at a healthcare organization is highly desirable.
- Technical Skills: PC literacy, MS Office skills (Outlook, Word, Excel, PowerPoint), and SharePoint.
We offer a competitive salary range of $79,000 - $90,000 annually, depending on experience. In addition to a generous salary, we provide a comprehensive benefits package, including:
- Health Benefits: A choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.
- Retirement: Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
- Time Off: 23 days of Paid Time Off (PTO) and 13 paid holidays.
Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.
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