Loan Specialist

6 hours ago


Evansville, Indiana, United States OneMain Financial Full time
Auto Loan Representative

At OneMain Financial, we're dedicated to providing responsible access to credit for hardworking Americans. As an Auto Loan Representative, you'll play a critical role in helping customers acquire a vehicle through a local dealership. You'll work closely with dealers, merchants, and customers to understand their financial situation and provide personalized solutions.

Key Responsibilities:

  • Communicate with customers via outbound calls or respond to inbound calls to discuss financing options
  • Form close partnerships with dealers and merchants to resolve escalated situations
  • Collaborate with internal teams, such as Product Support Managers and Underwriting, to ensure seamless processes
  • Process applications and close secured title or auto loans
  • Implement strategies to drive growth and deliver exceptional customer service
  • Maintain awareness of company policies, federal and state laws, and provide guidance to team members to ensure compliance

Requirements:

  • High School Diploma or equivalent
  • Sense of urgency in meeting or exceeding application processing goals

Preferred Qualifications:

  • 2+ years of experience in inside sales, customer service, retail, or call center environments
  • Basic understanding of credit or personal finance concepts
  • Bilingual: Spanish

Work Environment:

Our team thrives in a collaborative and inclusive culture, with flexible work arrangements that support work-life balance. We offer a comprehensive benefits package, including health and wellbeing options, 401(k) matching, and tuition reimbursement.

OneMain Financial is an Equal Employment Opportunity (EEO) employer, committed to diversity and inclusion. We welcome applicants from diverse backgrounds and perspectives.




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