Program Support Technician

1 week ago


Richmond, Virginia, United States Commonwealth of Virginia Full time
Job Summary

The Commonwealth of Virginia is seeking a highly skilled and detail-oriented individual to fill the role of Program Support Technician. This position will provide support to the Inmate Management Services (IMS) and Central Criminal Records, ensuring the efficient operation of the Virginia Correctional Facilities and jails.

Key Responsibilities
  • Support IMS in reviewing, researching, and responding to requests for inmate records information.
  • Assist Central Criminal Records in maintaining accurate and up-to-date records and information dealing with inmates confined within the department and the jails.
  • Collaborate with the team to ensure the creation, retention, organization, reproduction, and archiving of inmate records are accurately applied.
  • Provide support in a professional, timely, and efficient manner, with a focus on public safety.
Requirements
  • High School Diploma or Equivalent.
  • Experience with Microsoft Office Applications.
  • Demonstrated ability to organize, prioritize, work independently, analyze and resolve problems with minimal supervision.
  • Demonstrated ability to handle sensitive information and maintain accurate records.
Preferred Qualifications
  • Experience working with inmate records, Virginia CORIS, microfilm, and digital records resources.
  • Prior experience working in a records office.
What We Offer
  • A competitive wage employment period.
  • The opportunity to work in a dynamic and supportive team environment.
  • The chance to make a positive impact on public safety and the community.


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