Estimator and Repair Process Coordinator

1 week ago


Bristol, Virginia, United States JOE HUDSON'S COLLISION CENTER Full time

We are looking for a highly skilled Estimator and Repair Process Coordinator to join our team at JOE HUDSON'S COLLISION CENTER. In this role, you will be responsible for the full estimating and repair process, ensuring quality repairs are made based on detailed instructions provided, which meet our OE and I-CAR standards.

The ideal candidate will have prior experience in the auto collision industry, with three to five years of prior estimating experience required. Prior experience working with CCCOne is preferred.

A competitive salary is offered for this position, ranging from $42,000 to $75,000 per year, plus a quarterly production bonus of up to $4,500 to $9,000 ($18,000 to $36,000 annually). The total yearly potential for this role can reach up to $60,000 to $111,000.

Salary: $42,000 - $75,000 + Quarterly Production Bonus (up to $18,000 - $36,000/year)

Job Responsibilities:

  • Write concise and accurate estimates
  • Coordinate all check-ins and deliveries
  • Review process with the customer
  • Complete all repair orders ensuring DRP compliance and obtaining proper authorizations
  • Provide a complete and correct listing of all necessary parts for ordering related to a repair
  • Check-in vehicle upon drop off from customer
  • Prepare and ensure completion of the proper paperwork for the customer packet
  • Communicate with customers regarding vehicle repair statuses
  • Comply with all JHCC safety rules, guidelines, and standards
  • Document all communication with customers in the system
  • Total loss administration
  • Perform final quality checks on finished vehicles


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