Customer Care Professional

6 days ago


Minneapolis, Minnesota, United States Big I Minnesota Full time

As a Customer Care Professional at Big I Minnesota, you will play a critical role in delivering exceptional customer experiences to our clients. This includes handling customer inquiries, resolving issues, and providing personalized support to meet their evolving insurance needs.

Key Responsibilities:

  • Communicate with customers to understand their concerns and provide tailored solutions.
  • Analyze customer data to identify trends and opportunities for growth.
  • Develop and maintain relationships with clients to build trust and loyalty.
  • Collaborate with internal teams to ensure seamless delivery of insurance products and services.
  • Stay up-to-date with industry developments and regulatory changes to maintain expert knowledge.

What You'll Need:

  • A valid insurance license and relevant industry experience.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • A strong understanding of insurance products and services, including life, auto, home, and business insurance.
  • The ability to work independently and as part of a team, with a high level of organization and time management skills.
  • A passion for delivering exceptional customer experiences and building long-term relationships.

Why Join Us:

  • Competitive salary range: $50,000 - $70,000 per year.
  • Flexible work arrangements, including remote work options.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive team environment.


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