Banking Center Supervisor

2 weeks ago


Muscatine, Iowa, United States CBI Bank & Trust Full time
Position Overview

GENERAL SUMMARY:

The Banking Center Supervisor is responsible for overseeing and coordinating the activities of the teller staff and operations within CBI Bank & Trust. This role ensures that customers receive exceptional and courteous service while maintaining compliance with established banking standards.

Key Responsibilities:

  • Supervise and mentor the teller team, ensuring participation in regular staff meetings.
  • Conduct audits of accounts and records to verify adherence to compliance standards.
  • Assist in the recruitment and training of new tellers, fostering a supportive work environment.
  • Ensure all staff are knowledgeable about and adhere to bank policies, regulatory standards, and security procedures.
  • Manage the opening and closing of Certificates of Deposit (CDs) and various accounts.

Qualifications:

  • Self-motivated with the ability to work independently and manage multiple tasks effectively.
  • Strong communication skills, with a passion for coaching and developing team members.
  • Proven problem-solving abilities and a commitment to achieving sales goals.

Preferred Experience:

  • Previous supervisory experience in a retail banking environment is advantageous.
  • Proficiency in Microsoft Office and other relevant computer skills.


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